What training is available?
We offer a wide range of training from nationally recognised Qualifications and short courses to non-accredited workshops.
Do I have to sit in a classroom for days or weeks to complete my course?
We are several delivery options available for students.
- Blended (online + classroom)
If I am completing an online course, how do I contact my trainer?
The Training Team are here to help you every step of the way. We never just “set and forget” online students. You can email your trainer directly through your student portal, or you can call the office and organise a call back from your trainer at a time that suits you both.
Do you offer on-site training?
We can offer training on your site or at our training facility. We have trainers available to travel Australia wide and overseas to help with your training requirements.
How do I know your training is of good quality?
Our courses are written by experienced practitioners, based on industry input and continuously updated.
Our trainers are experienced professionals, with actual real-world experience and knowledge to share.
Our online materials are interactive and easy to follow. Your trainer is available to answer any questions and to speak to you in real-time.
How long does it take to complete a course?
It all depends on how much time you commit to your study and if you have any previous experience and knowledge in the course. Many students complete faster than the official duration and all students should be able to comfortably finish within the official course duration.
What is a Registered Training Organisation (RTO)?
A Registered Training Organisation (RTO) is a training provider registered by ASQA (or a state regulator) to deliver VET services.
RTOs provide quality training and qualifications that are nationally recognised.
What should I look for when choosing a training provider?
The Australian Skills and Qualification Authority (ASQA) has developed a fact sheet to help you to be fully informed about your decision to enrol into a course.
I need help with my computer skills. What do I do?
A member of our Training Team can guide you through your student portal when you call the office, but if you feel like you need more support, there are a wide range of resources available online or at your local library for free.
Moreton Bay: Check with your local library. Strathpine Library has Device advice on Wednesday afternoons. (bookings required)
Brisbane: Visit the Brisbane City Council’s website for more course information on their available courses or Free digital literacy training
One on one help: Visit GetOnlineQld, an initiative from the Qld Government. You find a digital mentor and they help you using your own device
Website: The GCF website is a great place to start