Please use this form if you are enrolling in a training course with ASTRA Group Services RTO #31544 (ASTRA).

The information on the form provides ASTRA with the details required to accurately process your enrolment and issue nationally recognised Statements of Attainment/Qualifications. To ensure your student file is comprehensive and correct, please complete all fields on this form.

Should you have any questions, please discuss them with either your trainer/assessor or contact the ASTRA Training Team on 07 3205 0600 or training@astragroup.com.au

A copy of the ASTRA Student Information Handbook is available on the ASTRA Group Services website.

Important USI Information

From 1 January 2015, ASTRA Group Services can be prevented from issuing you with a nationally recognised VET Qualification or Statement of Attainment when you completed your course if you do not have a Unique Student Identifier (USI).

In addition, we are required to include your USI in the data we submit to NCVER.

Please note: if you would like to specify your gender as ‘other’ you will need to contact the USI office for their assistance.

A copy of the Student Handbook is available here

If you are looking for your student portal, please click here

Important RTO Information & Privacy Notice

Why we collect your personal information
As a Registered Training Organisation (RTO), we collect your personal information so we can process and manager your enrolment in a vocational education and training (VET) course with us. Failure to supply your personal information means ASTRA will be unable to enrol you as a student.

How we use your personal information
We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information
We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information
The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.

The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

  • administration of VET, including program administration, regulation, monitoring and evaluation
  • facilitation of statistics and research relating to education, including surveys and data linkage
  • understanding how the VET market operates, for policy, workforce planning and consumer information

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.

DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice.

Surveys
You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

Contact information
At any time, you may contact ASTRA Group Services to:

  • request access to your personal information
  • correct your personal information
  • make a complaint about how your personal information has been handled
  • ask a question about this Privacy Notice

As a Registered Training Organisation (RTO) accredited by ASQA, ASTRA Group Services undertakes quality competency-based training that we trust will be informative, educational, practically oriented and bring our students benefits to their field of work. We have a number of guidelines and policies that we recommend students familiarise themselves with prior to commencing their training. Additional information is outlined in our Student Handbook. For further information, you can also consult your trainer/assessor.

A copy of the ASTRA Student Information Handbook is available on our website or can be emailed or posted at your request. Please contact ASTRA on 07 3205 0600 or training@astragroup.com.au