Rehabilitation and Return to Work Coordinator

An employer must appoint a Rehabilitation and Return to Work Coordinator (RRTWC) who is based in Queensland and is employed by the employer under a contract of service. Employers with multiple workplaces can appoint the same RRTWC for more than one workplace as long as the Coordinator can sufficiently perform their functions for each workplace.

BSBWHS407 Assist with claims management, rehabilitation and return-to-work program is a nationally recognised course providing participants with the knowledge and skills to be able to assist in claims management, rehabilitation and the successful return to work for injured employees.

Units of Competency

On successful completion of this program, participants will receive a nationally recognised Statement of Attainment for:

  • BSBWHS407 Assist with claims management, rehabilitation and return to work programs
  • Duration
    1 day
  • Delivery Mode
    Face to Face
  • Location

    • Lawnton
    • on-site
  • Pre-requisites / entry requirements
    To be completed prior to attending:

    • Pre-course reading material
    • Assessment questionnaire
  • Requirements
    (PPE as per site requirements)
  • Outcome
    Nationally recognised Statement of Attainment
  • Cost
    $ 350.00 pp (no GST applies)

    openpay available

    Personalised payment plan available

    zipPay available

  • Our place or yours | Onsite training available upon request

Payment Plan
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New updates were
introduced in July 2020

Employers are required to provide the details of who their RRTWC is to their insurer.
Don’t risk not being “appropriately qualified”

Who Needs Rehabilitation and Return to Work Coordinator Training?

The program is suited to those people wanting to become a Rehabilitation and Return to Work Coordinator (RRTWC) or those wishing to formalise their on-the-job skills who:

  • Assist their employer to discharge legislative obligations as outlined in S.226 of the Workers Compensation and Rehabilitation Act 2003
  • Raise awareness of other members of the workforce regarding workplace rehabilitation
  • Communicate with injured workers and other key persons involved in the rehabilitation process

From July 1 2020, an employer is required to submit details of their appointed RRTWC to their insurer. These details must include:

  • The RRTWC’s name and contact details
  • A statement about how they are appropriately qualified
  • Details of each workplace for which the RRTWC is appointed

More information about these changes can be found on the WHSQ website.

Note: This unit does not in any way address the process of treating the worker for their injury or illness, as this is the task of health and rehabilitation professionals.

Course Content Includes

  • Assisting with processing and anaylysing workers compensation claims
  • Planning and implementation of a return to work program
  • Facilitating regular contact, feedback and communication
  • Modifying programs
  • Documenting workers existing skills, experience and capabilities
  • Consulting with relevant managers

Learning Methods

ASTRA use various assessment methods and techniques, including skill and knowledge assessments as an essential step to ensure you progress through your course. So, you may be assessed in a number of ways while you are studying and training with ASTRA, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and in some cases through recognition of prior learning.

But before commencing any course, ASTRA recommends you consult your doctor to determine any limitations with conducting practical demonstrations if applicable. So, if you are unsure about your capabilities please contact the ASTRA team for further assistance and to determine the support services in place to assist your training experience.

Upcoming Courses

NameDateTimeLocationAvailable SpacesCost
RRTWC29 November 202108:30 am - 04:30 pmLawnton14$350.00
RRTWC20 December 202108:30 am - 04:30 pmLawnton15$350.00
RRTWC24 January 202208:30 am - 04:30 pmLawnton15$350.00
RRTWC28 February 202208:30 am - 04:30 pmLawnton15$350.00
RRTWC11 April 202208:30 am - 04:30 pmLawnton15$350.00

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