Since ASTRA’s formation in 2005, we have been assisting and supporting clients across multiple industries in the development and implementation of effective and robust management systems relevant to risk, training, quality and WHS – a key step to optimising operational readiness, cost control and legislative compliance.
In 2014 we took some initial, tentative steps towards collating our own management system documents relevant to planning, administration, accounts, client and contractor management and coined the term “AIMS” – Astra Integrated Management System – as a general descriptor for the system as a collective.
Roll forward to 2019.
Driven by our obligation as a Recognised Training Organisation (RTO) to apply a formal review and continuous improvement (PDCA) process for our training related documents and records, it seemed a logical step to apply the same approach to rationalising and consolidating all the business management processes.
So all we had to do now was collect all our various docs and records in one file, allocate a document ID protocol and insert the same looking headers and footers. Right?
While a logical document ID system was essential, it soon became clear that the existing document content and processes in place:
As a team, we adopted a “risk-based” approach and reviewed all our documentation to determine if it:
We developed a management system that guides and defines all aspects of our business model.
It adds value, it provides a template for what we do and how it is done. It identifies and logically gathers the necessary information that allows us to make informed decisions. This holds us accountable to detail our actions and is responsive to change – a true improvement trigger.
Does it create an imposition on us for time or resources to be applied?
To some extent as we continue to grow into our system, but that is offset by the efficiencies and operating discipline that flows from working within the system WE have defined.
Importantly, we believe the system works for ASTRA – it does not constrain us.
AIMS is no longer just an acronym, now it is an asset. It defines us.